S T Cargo — Poor packing and service

Hi,

I recently booked 650 kilos of house hold items from Dubai to Chennai( consignee-Babu Samuel)

Out of 27 boxes, only 21 were delivered yesterday. When we opened the boxes, most glassware including expensive crystal ware, glass sets, candle stands and other items were found completely smashed. At the time of packing at my home in Sharjah, I warned your staff to be careful, but they kept saying with bubble wrap nothing will happen and that I will receive everything safely. Now that I have lost so much of my expensive items, will you compensate?

Your service is very bad. Your staff who came home for packing were not careful. They worked like machines and all they wanted was to complete their packing fast and go. That is why my glassware broke. These are very expensive collections and I regret using ST cargo for this. You advertise as if you are THE BEST. You charges are very high. But service is absolutely terrible. Is this what ST Cargo is all about?

You guys must be ashamed of your service. Look at the photos( I have told the consignor, Mr.Veerappan to send them to you) and you would know how good your packing was. Next time when someone calls you to handle sensitive items, send staff who have brains and not ###. You take money in advance and then deliver cargo like garbage. You don’t loose anything. It’s the CUSTOMER who looses everything.

I am going to a write to your owner and also put these pictures and write about your service in social medial so that other CUSTOMERs don’t get cheated like me.

Regards,

Babu Samuel