[Resolved] Safexpress — Delay in delivery of bike and complaint ignored.

dbyn_chats

from Kolkata, West Bengal

Address:

Kolkata, West Bengal

Dear Sir/ Madam, Greetings of the day. My waybill number is 38472831. I have booked my bike from Pune (Maharashtra) to Asansol (Westbengal) on 26/06/2014. I was promised that the consignment will be delivered in 8 working days. One month has passed and I have not heard anything about the consignment. I have made numerous calls to the toll free number and draft a mail also still there is no response from the company. Everytime I am getting informatioan that the consignment is in transist or untraceable. I request you to look into the matter and I also expecting a compensation from the company. Looking forward to hear from you. Regards, Debayan Chatterjee [protected], [protected], email id- [protected]@yahoo.com

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Complaint marked as Resolved

Safexpress customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2014

Safexpress Customer Care's response Dear Debayan Greetings from Safexpress! Please accept our sincere apologies for the inconvenience caused. We have all the details about your consignment and are investigating the details. You will get a call from us updating you about the delivery of your consignment. Appreciate your time and patience on this matter! Regards Team Safexpress