[Resolved] Safexpress — Delivery issue for Safexpress Surface COD : 81862098

ANN RUFUS

from Mumbai, Maharashtra

Feb 16, 2017

Address: 627011

Website: www.flipkart.com

I had ordered a bicycle through Flipkart on 30 January, 2017 1:35 PM & Order ID: OD[protected], it was assured to be delivered in my house before 05.02.2017 at tirunelveli, tamil nadu by Safe Express, but till yesterday 15.02.2017, it was not delivered by safe express executive, so I went to safe express office personally to get the product by self, he responded in a very negative manner and made me wait for more than one hour, I had to spend Rs.300 for taxi to bring the bicycle home from safe express office. It was a very bad experience for me with Safe Express, now today 16.02.2017 I received the message that "your product is out for delivery" from safe express to my mobile, for the product which i already got personally yesterday itself, they are trying cheat every one, please take necessary action.

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Mar 20, 2017

Complaint marked as Resolved

Safexpress customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2017

Safexpress Customer Care's response Dear Ann Rufus, sorry for the inconvenience caused. We are forwarding your complaint to the concerned department. Serious actions will be taken against the delay you faced. You will receive a call soon.

Verified Support

Feb 17, 2017

Safexpress Customer Care's response Dear Ann, request you please provide us the Waybill No. & Contact Details for further inquiry.

Thanks.