[Resolved]  Safexpress — False information Safex, Kumbam MURUGAN

We had booked a consignment from Kumbam to Rajkot in express service as suggested by this employee of safex stating the consignment will reach the destination in 3days time and hence the charges are almost double like 18k for the shipment by lorry.

Today when called the customer service and tracking on website, it shows the consignment has reached only DHULE and still 700km to Rajkot which may take a day.

Express service is 3 days and normal is 5-6days. Extra charge collected and still not delivered.

After calling customer service, come to know that there is no express service. It is only by road or air.

By road it is regular and no express.

Pure cheat or fraud by this person incharge Murugan in Kambam, SAFEX office.