[Resolved]  Safexpress — Luggage misplaced

Booked a shipment on 5th may from Gaya, Bihar to Hisar, Haryana
received the package well in time but one of the 4 boxes did not belong to me
have been trying to complain about this for past 45 days or so
no rly from safexpress customer care over mail, phone or even the local safexpress office individual.

everytime i send a mail to safeexpress mail id, i get a new complaint token number. the difference between my 1dt and last token number is almost 16000.
have been kept on hold for more than an hr without any conclusion or rly
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Aug 1, 2022
Complaint marked as Resolved 
Safexpress customer support has been notified about the posted complaint.
Jun 17, 2022
Updated by shubham_srivastava
all i keep getting is new complaint number
Jun 17, 2022
Updated by shubham_srivastava
being on hold for more than an hour
all i hear is "all our representatives are busy, we'll be with you shortly"

kind of reminds me of friends where phoebe is on call with customer-care company of a phone company

Verified Support
Jun 20, 2022
Safexpress Customer Care's response
We apologize for the inconvenience caused, kindly share your contact details and waybill number so that we can assist you in a better way.
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