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[Resolved]  Safexpress — Pick up request

Address:Bangalore, Karnataka, 560060
Website:Safe express

My pick up was supposed to happen yesterday ie 19th. Believing your service i have not cancelled my ticket also. But yesterday also the pick team doesn't turned up & lost that ticket money also.

please try to understand my situation & revert to this mail. Believing your service i have planned my travel along with my parents & kid three times. But since pick up doesn't happened i was forced to drop my plan of travel.

whenever i was calling i was getting a very poor response from the customer care team.& when i called to confirm the pick up it was told to me that it will be done within 7 pm, but no body turned up.
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Oct 21, 2016
Complaint marked as Resolved 
Safexpress customer support has been notified about the posted complaint.
Verified Support
Sep 20, 2016
Safexpress Customer Care's response Request you to kindly share the pickup request no.
Sep 20, 2016
Updated by deshi ca [protected]
Sep 20, 2016
Updated by deshi ca > Awaiting for your response to book any other service.
>
> This kind service will create a bad image on your company & I will be forced to give bad remarks on your service on social media.
>
> I hope being a loyal customer the safe express will compensate the losses happened to me for the cancellation ticket & replanning of my family travel pIan.I had lot of important assignments to complete in Kerala these days but that also got help up due to this issue.
>
> I will be forced to go to consumer court if the pick up doesn't happen today also.
>
> You can check the my call recordings also.My mob no is [protected].
>
> Pick up request no was [protected].
>
> Expecting a positive response from your side.
>
Verified Support
Sep 20, 2016
Safexpress Customer Care's response Apologies for the delay. I hope our Executive has spoken with you. We will ensure pickup asap.
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Comments

My consignment booked from surat to chennai[protected]. still its not delivered it. very worst customer service, there is no clear details about parcel still now . i have called 100 times, pethetic service
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