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[Resolved]  Safexpress — Trolley broken

Address:HYDERABAD

Hi Team,
Few days back I raised a complaint for the company for keeping on hold our item but now it is resolved as we got the parcel.
After receiving it, we found that the trolley's wheels are been missing and the lock is broken which confirms our product safety was compromised.
I have attached the pictures and looking for some compensation as such a costly trolley has been damaged.
Their customer care keep disconnecting the calls.

Raising this on behalf of Mayuree Sen.
Mayuree Ph-[protected]
AWB[protected]
+2 photos
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Jun 13, 2023
Complaint marked as Resolved 
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Safexpress customer support has been notified about the posted complaint.
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Comments

Please accept our sincere apologies. Kindly DM us with your contact details and waybill number so that we can assist you further.
Reply
Swarnankita's [Complaint's author] reply, Jan 27, 2023
Ph no-9365274050

AWB-100001420134
We are extremely apologetic for the inconvenience caused to you. Please help us with your contact details, our representative will get back to you soon.
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