Safexpress — Unprofessional behaviour, untimely delivery | |||||
I had sent a consignment from bangalore to delhi, containing 2 luggage bags on may 16th, 2016. Status showed that on may 22nd, it arrived at delhi. On may 23rd, i received a text message telling that the consignment is out for delivery. Later, i received another message telling the delivery was unsuccessful. On may 24th again, received a text message telling that the consignment is out for delivery. I checked the status and it again told the delivery was unsuccessful. Neither did i get any call from any delivery person, nor did the receiver, whose number i had provided. I do not know why the delivery failed!! When i tried to contact the customer care, all i got was apologies. I wish i receive my consignment in proper condition, i will not anyway use safexpress ever, nor recommend it to anyone else Was this information helpful? | |||||
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Safexpress customer support has been notified about the posted complaint. | |||||
 2 Comments | |||||
Comments
Sir, heartfelt apologies. Your concern has been taken up on priority basis and our Customer Service Expert will get in touch with you to address the issue.
Reply
I am hearing "customer service expert will get in touch with you" for the 5th time.
Safexpress Customer Care's response, May 25, 2016
Verified Support
Kindly share the waybill number & contact number.
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