Sahara Packers And Movers — not co operation and true answers from jaipur branch, got damaged stuff as well as lost one box

As per conversation my stuff should reach at their place on time but the officer didn't give true answer and put my stuff in godown. It's very ridiculous way to talk with customer and at last when i got my luggage its damaged and one of my kitchen stuff box also lost from their side. Firstly officer give trust and confidence about our transferable and said not to worry about money but on next day he told that if i not transfer money to his account he will not allow my stuff to transfer. This is very terrific and misguide for me. And i got my luggage after 6days with damage and loss. I will claim for my damaged stuff and lost items. Please give amount back for that otherwise i will take matter in consumer court. It's warning for that officer.