Sands Shopping Hub — Nonreceipt of payment

Address:

Nagpur, Maharashtra

To, The Manager Paytm Sands shopping Hub This refers to purchase of Apple mobile from the Sands Shopping Hub sight on 15th Oct14. There was call from their side for Apple mobile phone on instalments basis. They offered a mobile with 6999/- as instalment which can be paid through online mode. Since i was travelling I was ready to share my bank details with their representative. And the shopping sight have debited Rs. 30000/- from my account. On 15 th Oct14 itself till date I have not received neither product (Apple mobile) nor gifts as promised by them, worth Rs 30, 000=00 against customer ID no.[protected]. After repeated calls they agreed to re-pay the amount by PAYTM. I agreed for the same and decided not to share the bank details this time. We went to PAYTM link through their site and completed the process of creating refund account with their guidance on phone. We got call from bank that again 30000/- amount was getting debited and hence they are declining the transaction. This is not an ethical way of doing business and there are lot of members who have mentioned on site that they were cheated in a similar fashion. I hereby request you to look in to matter and help me in getting my money back. Anticipating your reply by month end Jan15. [P.S.Naphade] Mob.[protected] 19.1.15 C.C. C.E.O. Sands Shopping Hub