[Resolved] Sansui India — delayed services, defective parts lazy service executive | |||
I have purchased sansui led 42 inches led tv-model no;sjv42ph-xsap - bill no:005 from kalyani electronics on 13/11/2013 and also taken amc by paying rs.570/-, to my surprise it is suddenly speakers stopped working then called to the customer care no[protected]on 13/08/2015, gave complaint to customer care complaint numbe isr:[protected] my job is assigned to service exucutive mr. Sudhakar (Lazy person) phone no:99855208, he calls in the morning and comes in the evening by time he reaches our house their store room is closed, he has taken speaker out from led and assured thy at he will repair led by 16/08/2017, till now have not received a single call from sansui, e sansui customer care, they simply disconnection the phone without listening to my. I request consumer authorities to take tough action against this sansui led company, even they are not providing customers support email id. Regards. G. Vijay kumar. Sr. Officer. Debts recovery. Agrasen bank:phone:[protected]/[protected]. Was this information helpful? | |||
Aug 8, 2021 Complaint marked as Resolved Sansui India customer support has been notified about the posted complaint. | |||
 5 Comments | |||
Comments
Dear G.VIjay Kumar,
Our team has shared a quotation for the work to be carried out on chargeable basis. We are eagerly awaiting your confirmation/approval on the quotation. Please reply for the same.For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.
Regards,
Sansui Customer Support Team
Our team has shared a quotation for the work to be carried out on chargeable basis. We are eagerly awaiting your confirmation/approval on the quotation. Please reply for the same.For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.
Regards,
Sansui Customer Support Team
AC gets turned off automatically. Ice drops from the vent. Servicing needed. Please callback to discuss, . Thanks
Dear Meghnajaiswal,
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Sansui Customer Support Team
We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.
In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.
Regards,
Sansui Customer Support Team
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
34%
Complaints
1102
Pending
0
Resolved
380
+91 12 4421 5400
Plot No. 248 (1st & 2nd Floor), Udyog Vihar, Phase – IV, Gurgaon, Haryana, India - 122015
View all Sansui India contact information
Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.
Regards,
Sansui Customer Support Team