Sansui India — Grievance of my sansui led tv

Address:Chandigarh, Punjab, 160014
Website:sansui-india.com

Hi.. My name is paramvir thakur, chandigarh (Ut). I have purchased one sansui led tv 40 inch model smc40hb 21c/cf imei no.[protected] from prince enterprises shop no 1797, dmc sec-38 west chandigarh.. The dealer of shop while purchasing the item had intimated me 5 year warranty of this product.. But when i opened this at home the booklet has printed only 1 year warranty.. I contacted my dealer about this and he further contact ur coustomer cell and they informed to dealer that warranty period is 1+ 2 year and but ur coustomer care attendant was also not sure..
I have been cheated by the dealer by providing wrong description of the product..
It is my request kindly intimate me the exact warranty period of my product as per above detail..
Thanking you
My email id - param. [protected]@gmail.com
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Sansui India — POWER SUPPLY AND TUNER

POWER SUPPLY NOT IN LED AND LOCAL CABLE CONNECTION NOT CATCH. MNO:SJX32HB2CAF S. NO:[protected]
Dear DHUNAI DAS,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Videocon Online Team
Dear Paramvir Thakur,

We are still awaiting information about your complaint number. You can contact us [protected]@vgmail.in. Please let us know if we can be of any further assistance.


Regards,
Videocon Online Team

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