[Resolved]  Sansui India — Picture Tube Problem of my SANSUI CTV SQB 21UV

Address:

Coimbatore, Tamil Nadu

I bought a new SANSUI CTV SQB 21UV (Rs.6986.90 + VAT 14.5% 1013.00 = 7999.90)Television at Sethu & Co, Pollachi on 11.08.2012. TV was not working on 15.01.2014 onwards . I gave that TV to the dealer SETHU & CO, Pollachi for the Service. They Checked and told that Picture tube Problem and the warranty period of that TV Completed.We are giving only one year Warranty. The Complaint is I used your company TV nearly 1 year 4 months. Compare to other Company TV's are giving Minimum 4 to 5 years warrenty. what is the quality you are manufacturing the Product? i need a clear explanation!!! The dealer told, if you want to exchange that TV mean we will take that tv the worth of Rs.1500 only. i thought the product cost of your TV is low. we need a free service or Give the New one