[Resolved]  Sansui India — Refrigerator

Address:Thrissur, Kerala, 680 586

I have purchased a 230 Ltr refrigerator having model No SCL 244, the insulation beeds provided in the door has ben ruptured even before completion of 1 year 5 months. (photos of the damages attached). Earlier twice door of the upper compartment was not closing properly and complaint lodged and repaired once free of cost and one time payment has been made for the service provided. It is deeply grief to info you that a reputed brand of a world renowned company failed thrice in a life span of 1 year five months due to manufacturing defect or poor workmanship. I request you to inspect the item and I require the same repaired or replacement be provided as deemed fit. Thanking you.
+2 photos
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Aug 9, 2021
Complaint marked as Resolved 
Sansui India customer support has been notified about the posted complaint.
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Dear manikandanvilladath,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

Regards,
Videocon Online Team
Dear manikandanvilladath,

Information about your complaint number is still awaited from you. Please contact us on [protected]@vgmail.in with the necessary details for any further assistance.

Regards,
Videocon Online Team

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