Sansui India — Sansui LED TV SNA43QX0ZSA

Address:New Delhi, Delhi, 110075

I have purchased Sansui LED TV 43 inch 4k Ultra HD Model SNA43QX0ZSA from Sargam Electronics Uttam Nagar New Delhi. The payment was made on Sunday(23.10.16) and TV was delivered & installed on 24.10.16. I am not satisfied with the product due to following:
1. 4K Media does not run on the TV even tough it is mentioned to be 4K TV.
2. No backlit.
3. Contrast very poor.
4. There is bliackness at the borders.
In view of above submission, it is requested to take back the product and refund my hard earned money.
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Sansui India customer support has been notified about the posted complaint.
Oct 26, 2016
Updated by Raj Krishan
Name Raj Krishan, Mobile [protected], [protected]@gmail.com
Complaint comments 

Comments

Dear Raj Krishan,

Sorry for the inconvenience. This is to inform you that your concern listed has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@vgmail.in and kindly mention your complaint no. in your subject line.
Thank You for your cooperation.

Regards,
Videocon Online Team
Model No. CTV SIS21GBX-CUAS4
Dear ugendra kumar Kurrey,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Videocon Online Team
Dear Ugendra Kumar Kurrey,

We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Videocon Online Team
Bought one and half month completed. Your service providersnot respond properly
No [protected]

I have call Customer care only give only technician numbers only.
Please replace New tv kindly request ur care.
Dear dineshraj2088,

We are sorry for the experience you had. Please write to us about your problem with your complaint ID at [protected]@vgmail.in and we will put all our efforts in trying to help you out.

In order to file your complaint, please SMS SVC to 53030 or call our customer care on 39404040 prefix with your STD code. Eg:[protected] for Delhi.

Regards,
Videocon Online Team
Dear dineshraj2088,

We are still awaiting information about your complaint number. You can contact us on [protected]@vgmail.in. Please let us know if we can be of any further assistance.

Regards,
Videocon Online Team

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