[Resolved]  Sansui India — Service centres non sincerity abt commitments

Address:

Ghaziabad, Uttar Pradesh

Dear All This is to inform you that i am Brijesh Kumar Singh residing at Vasundhara sector 12 Ghaziabad and i am using my LCD TV of Sansui Company and due to some technical problem i ahve registered complaint on Sansui Customer care no[protected] after the registration of complaint after four days one technichian came(mr Raj Choudhary) he has changed Mother board and he charged 3500 rs + service charge and i have paid him and he assured me for the warranty of Mother board is 6 months .I said ok . Suddenly after 5 days same problem is came in LCD TV and i called them for repair the same but again they came after 15 days and for the same i called them atleast minimum for 500 times .and again one technichian came and he unlocked my TV and our tv is again started working but again after 4 days same problem came and i called them for 50 times but nobody came, finally i called again customer care of Sansui and they have given me complain number - GHS[protected] and SVC Centre [protected] but still no body came and i called them for the same but they are only assuring me sir our engineer will visit your place within one hour and after one hour i keep on calling them but they were not picking my calls but i dont know when this one hour will come and i am totally fed up this behaviour and attitude . Please note that i am writing you this email not for only my problem i think that lot of peoples is facing same problem i am sure .Please understand that they are reducing the trust of Sansui company in market .Please understand if the customer will not get on time service then how we can go with you company and if your company will not able to fulfill all commitments then there is no need to create a problem for us..This is very harassing me and i am requesting you that please take it forward and close it as soon as possible so that i can see LCD TV. And if the customer has already paid you all charges and your engineer is failed to provide all technical support then who will responsible.. Brijesh Kumar singh [protected]