Sansui India — Warranty and installation | |||
I have purchased a Sansui led TV (SKP30HH) from a dealer through Snapdeal (online market portal). I had requested for installation. A service engineer visited at my place. Noted down model and serial no and denied for free installation. For that too, he also told me that no warranty will be provided as it was purchased from Snapdeal. Now, my question is: 1. Why installation is chargeable for new brand product If purchasedpurchased from onlonline and free for others.? 2. Why there is different standards of warranty and service? 3. Why and how can you decide from where (online or local dealer) we need to purchase a product. Please respond and resolve the issue at earliest. I can be reached at [protected] Was this information helpful? | |||
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Sansui India customer support has been notified about the posted complaint. | |||
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+91 12 4421 5400
Plot No. 248 (1st & 2nd Floor), Udyog Vihar, Phase – IV, Gurgaon, Haryana, India - 122015
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We apologize for the inconvenience. We care about your grievance, and your complaint has been noted and is currently being worked upon by our team. For more information, please write to us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.
Thank you for cooperating.
Regards,
Snapdeal Online Team