Saraf Furniture / Insaraf.com — Broken product delivered and not fixing it now. Order id INSF[protected]

Website:Insaraf.com

Hello team,

The study table I received is damaged from multiple sides. I have been calling Insaraf everyday for past 2 months and everytime someone promises me that a carpenter will visit to fix the issue or a replacement will be provided if can't be fixed.
But for last 2 months no one visited to fix the issue. I am tired of calling Insaraf and requesting to look into the complaint.
A lady called Ms. Deepika contacted me from escalation desk but after taking photos of the damaged item stopped attending my calls and didn't help.
It has been more than 2 months I bought the product and still following up with Insaraf for this issue to be resolved. Never thought to guys will have such ### CUSTOMER service and you would be treating CUSTOMER this badly
Was this information helpful?
No (0)
Yes (1)
Saraf Furniture / Insaraf.com customer support has been notified about the posted complaint.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Saraf Furniture / Insaraf.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    376
    Pending
    2
    Resolved
    10
    Saraf Furniture / Insaraf.com Phone
    +91 80 6741 4797
    Saraf Furniture / Insaraf.com Address
    Kalyanpura Road, RIICO Industrial Area, Sardarshahar, Rajasthan, India - 331403
    View all Saraf Furniture / Insaraf.com contact information