Saraswat Bank — undue cheque book charges

Address:400007

Sir

Re - [protected]
Saraswat coop bank,
D b marg - mumbai central branch

We are maintaining this referred account since november 1998
Despite upon closure of this account on[protected] branch has
Charged rs 336.30 as closure cheque book charges

We have hardly taken one or two cheque book during entire tenure,
[2]average balance has never fallen below minimum balance, then
Such charge positively hurts customer sentiments & it is against the
Interest of customers.

No bank is charging for a cheque book up to certain limit, we had just
Taken 2 cheque books, out of which one taken since branch is shifted
Account number is changes

We have represented this issue to head office saraswat bank, but no
Response. This exposes lack of business ethics., customer service

We repeat, this is exploitation of customer

Jagdip h vaishnav
Senior citizen
[protected]

Ps - i had telephonically contacted chief general manager mr jain [nodal officer] as well as mumbai central branch manager. But no courtesy to respond
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Saraswat Bank customer support has been notified about the posted complaint.
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Comments

I just visited to change my debit card cz there was some error problem while swipeing, they are just ignoring the customers as if they dont know..
Vikhroli west branch next too food express.

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    Saraswat Bank Phone
    +91 22 6600 5555
    +91 22 4157 2070
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    Building No. 2, Topiwala Wadi, Swami Vivekanand Road, Goregaon West, Mumbai, Maharashtra, India - 400062
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