I have purchased a cot on Dec 2020. But within one month it got cracked and I went to saravana stores and asked for a solution. They gave me a number to contact them for repairs as once they sold its not their responsibility like that they told. Then I followed that person and he came and did some works it was quite ok but after 5 months the crack become bigger and the wood cracks down bit by bit. When I tried to contact that person he is not answering the call. Bought this cot for 25000 with the trust from saravana stores. But its gone in vain, the hard earned money. Thanks for the customer support.
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Aug 15, 2021
Complaint marked as Resolved
Saravana Stores customer support has been notified about the posted complaint.
We would like to understand more. Kindly share the address of the showroom as in the bill and your contact number to the following mail id [protected]@supersaravanastores.com for our executive to reach out to you.
Warm Regards,
Customer Care Team,
SARAVANA STORES Super Store,
www.supersaravanastores.com
T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.
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