Saravana Stores — Floor supervisor's rude behaviour

Address:

Chennai

We visited Padi Saravana Stores, 5th Floor supervisor Christopher yelled at my mother in law infront of a group crowded, she is a aged person. We used to shop here since the shop was opened, is this what your customer service is all about!? She was so humiliated. I went and asked how can we treat an old person like this he carelessly denied he didn't do anything wrong when i said I will lodge a complaint and asked for his name he said his name was Christopher and asked to do what I can do. I either want him to apologise to her for his unethical behaviour or else we won't turn up to the shop again and I'm filing a case against Saravana Stores for causing her heartache.