Saravana Stores — items missing from delivery

Address:

Chennai, Tamil Nadu

recently i purchased items worth Rs.8358 from saravana stores g.m chetty road chennai and paid extra Rs.450 for home delivery. Upon receipt of the delivery, an item worth Rs.255 was missing. I have made continuos calla to their shop, delivery person, delivery manager etc, but no use. They are asking me to go in person to collect the item from their shop despite of paying extra delivery charges.The shop is very far from my place and its not easy to visit in work days.Evrytim they are taking my phone number promiding to call back, but of no use.I couldnt even get a proper response from their side.