I purchased mazak set or Matt finish necklace paired with earings on 21st January 2021 from sarvana store, padi, chennai. The cost of the set is
Rs 428.
At home when I opened the necklace I found thin golden wire is used to tie the necklace at the middle. Besides transparent sticking tape was put on it. I though this could be packing trick. However I realised the two hooks at the middle which hold rest of the others beads are broken. The necklace is actually three piece as small middle part and two large periphery parts.
It seems in oder to hide defect manufacturer tied the necklace at the middle.
I attached the photo
F if written on the cardboard where necklace was arranged.
My bill no is PA/2021/1586957 timing 4:22 pm. The cost of the total bill Rs 1587.
Please give me replacement
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