[Resolved] Saravana Stores — product color is not what we ordered and finishing of the product is worst

Anupriya Thiyagarajan

Address:

Kamalesh, 27/16,Guruvappan Street, kottur, chennai-85

Hi,
I have ordered one 3 seater sofa on[protected] at the saravana store's furniture shop, padi.

And we have received the product on[protected]. After the delivery of the product we are totally disappointed and dissatisfied with the product.

The color of the product is totally different which we chosen at the store. And bottom of the sofa is totally worst all the bushes are cross and all the threads are coming out and the finishing is worst. Really very very disappointed.

Kindly help us in this issue.

Regards,
Kamalesh

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Aug 8, 2021

Complaint marked as Resolved

Saravana Stores customer support has been notified about the posted complaint.

Verified Support

Sep 19, 2020

Saravana Stores Customer Care's response Dear Customer,
Greetings from Super Saravana Stores. We operate in four locations T.Nagar, Pursaiwakkam, Chrompet and Porur. Please be informed that the particular product is not purchased from Super Saravana Stores.

Thanks & Regards,
Customer Care Team
Super Saravana Stores
www.supersaravanastores.com
T. Nagar (# 45, Ranganathan Street), Purasawalkam, Chrompet, Porur.
Customer Care @[protected]