Saravana Stores — reception person (men) not handling the customer in proper words

Address:Chennai, Tamil Nadu, 600029

Hi,
I have came to shop on today for diwali purchase. And i have bring the laptop bag with me. I have gone to ground floor and asked to keep in token. They have said that laptop bag you can keep with you. They have not informed about the tag. And i have gone to lift. The lift person stopped me and put for tag. I have gone to the tag place. The person checked my bag and told that one zip is available. I asked pls give some other option to keep the bag. He told to take the front zip materials to main zip and i kept it. While kepting i have told to my father that they are irritating us. Thats sol. The tag person started shouting at me. I asked the person to stop and speak gently. He is using rubbish words to the customer. I ever seen like this person in saravana stores. He is using harsh words to the customer. Really worried about this incident. Atleast give a moral advice to that person that pls be gentle to the customer.
Note that i have spoke to my dad only not to that person also. I am a regular customer to your shop. But this incident makes me very angry on your shop because of the tag person. Really disappointed about the incident happened. Pls guide him atleast here after how to treat a customer in a gentle way. Or otherwise your shop name will get worse name more. Sorry to say this because the person irritated me a lot by worst words. Really sorry for this complaint. Because i have no other option.
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    Saravana Stores Phone
    +91 44 4201 3777 (Chrompet)
    +91 44 2341 4242 (T-Nagar)
    +91 442435 6061
    Saravana Stores Address
    No.45, Ranganathan Street, T-Nagar, Chennai, Tamil Nadu, India - 600017
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