Sare Homes — Extremely poor services and no revert just stories

Address:122505
Website:www.saregroup.com

Dear Sare team

it's of no use, like every time this time too, i have been advised by your customer care representative Priyanka to speak to Mr. B.S. Chauhan. The gentleman who is the root cause of all problems. I have already complaint with proof to your general manager about him being rude and throwing weight. Till date I have not received any revert from him.

Please do no assure, you have failed to give basic facilities to your residents, unless that is best of you.

Regards,
Vipul Gupta
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Dear Vipul,

Greetings from SARE Homes.

We understand the concerns you have highlighted. Also, we would like to inform you that a senior member of our team will connect with you regarding the concerns you have shared.

Sincere Regards,
Team SARE Homes
Dear Busy SARE management

It's been 13 days since you posted that some senior executive will call, I am still awaiting the call.
Dear Sir,

Greetings from SARE Homes!

We believe our team has got in touch with you regarding the concerns you have shared.

For any further queries, we would request you to directly contact our CRM Team at[protected].

Assuring you of our best services at all times.

Sincere Regards,
Team SARE Homes
Nope, no one from your team got in touch regarding my concerns though as advised earlier I got in touch with your CRM team at above mentioned number but your staff Priyanka said it was the wrong number to contact for same and I should get in touch with site team. My concern had been unresponsiveness of Site team and you suggest to co-ordinate with them only...How, was never advised.
Dear Vipul,

Greetings from SARE Homes.

For any further queries, we would request you to kindly connect with Mr. Bardhan at site for any assistance.

Assuring you of our best services at all times.

Sincere Regards,
Team SARE Homes
Dear SARE team member,
I have already got in touch with Mr. Bardhan at site, nearly 15 days back he confirmed a call back in few hours time, same is still pending. I have also given him reminders for the same over email.

Vipul
Also I did not understand one thing -
For last 22 days you have been telling that someone senior from your team will get in touch with me, now 22 days later you are advising me to connect Mr. Bardhan. This suggestion could be given first day itself. It should never take this long to inform simple thing like this.
Hope you understood the point about being so casual in customer approach.

Vipul

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    Duet House, Plot No 46, Udyog Vihar Ph IV, Gurgaon, Haryana, India - 122015
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