Sare Homes — incorrect charging

Address:

Ghaziabad, Uttar Pradesh

I purchased a house from Sare Homes in July 2012 and made all the payments in timely fashion by taking home loan. In Sep 2013 they offered the possession and asked me to make full and final payments and get the registry done. Due to my financial condition at that time i was not able to make the full and final payment and requested for some time from them. In Dec 2014 I made the full and final payment they provided me the list of items against which the payment was taken. After coming back home I found that they have taken payment for IFMS charges as well which I had negotiated with them during purchase and it was documented in builder buyer agreement as well. The amount in builder buyer agreement shows as Zero for IFMS charges. I wrote back to them but they denied to refund the money stating that one clause in the builder buyer agreement says that it can be changed. My point is it was never changed I got it negotiated to Zero but they do not agree with it and ask for documented evidence for negotiation. I am feeling cheated now and on top of that they Sare Homes has levied Interest of 15 months as well on the IFMS charges. I have tried to resolve this issue several times by speaking with Sare Homes officials but they do not even speak properly. Any help on resolving this issues will be highly appreciated. Thanks in advance.