[Resolved]  Sare Homes — Meadowville Kolathur GST Tamilnadu

Address:Chennai, Tamil Nadu
Website:www.saregroup.com

I have booked a Villa, in SARE Homes at Kolathur GST, Tamilnadu (Meadow Villa A-type) on October 2012, The Possession stated in the Agreement was May 2013 and with an extension of 6 months (that is Nov' 13), Total amount to be payed for the Villa is 30 lakhs, out of 20% has been payed with Agreement(Oct'13), SARE was very smart the made us to pay 80% on Oct'13 & 90% Mar'14 with 1st floor roof casting After getting 90% of Payment there is no progress in the construction, and if I ask for Firm commitment on Possession through email, either I will not get any reply or after reminders they will reply stating the construction will start next month & Possession will happen in next two months, this reply I am getting from Mar'14 till date that is Sep'15 SARE is having an official customer care email ID to register complaint, that is [protected]@saregroup.com, which gives an auto reply stating they will revert in 7 working days, and they will not reply I have also approached the Customer relation Manager in Chennai, even he is also not providing any firm commitments, and openly he says he do not have control over the Project, I do not understand what is the Purpose of such positions in SARE, who cannot help customers All my payments were through bank, and I am paying interest (just interest) to the bank for two years, with out getting the home I do not see a reason for not completing the project, the complete booking of A-type was completed two years back and also this is not an individual Villa, even if the booking is not done completely, they can complete the project individually. If I ask for cancellation, there is no reply or talk about the same Really frustrated with the way SARE behaving to me This is high time Either I need the house on Nov'15 or I want to cancel this project and SARE has to pay back the complete money I have spent for this project, I need all my money back I really need help Also the worst thing is their advertisement on the website, please refer below link, they are stating they have completed 75% of the construction http://www.saregroup.com/customers-construction-updates.php#b4
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Jan 16, 2017
Complaint marked as Resolved 
Please note the issue is not yet resolved
SARE Homes customer support has been notified about the posted complaint.
Verified Support
Sep 29, 2015
SARE Homes Customer Care's response
Dear Kamatchi,

Greetings from SARE Homes.

We understand your concern & regret the inconvenience. We would request you to directly contact our CRM Team at[protected] with specific unit details.

Assuring you of our best services at all times.

Sincere Regards,
Team SARE Homes
Verified Support
Sep 30, 2015
SARE Homes Customer Care's response
Dear Rameshram,

We at SARE are committed to our customers, and it is always our sincere endeavor to ensure complete satisfaction of our customers.

Please contact our CRM team on[protected], so we may look into your concerns & resolve this on priority.

Assuring you of our best services at all times.

Sincere Regards,
Team SARE Homes
Verified Support
Nov 02, 2015
SARE Homes Customer Care's response
Dear Rameshram,

To help us assist you, would request you to kindly share with us your contact details & property details through inbox message. It is always our sincere endeavor to ensure complete satisfaction of our customers.

Assuring you of our best services at all times.

Sincere Regards,
Team SARE Homes
Verified Support
Nov 16, 2015
SARE Homes Customer Care's response
Dear Kamatchi,

Greetings from SARE Homes.

We would like to inform you that the construction of Meadow Villa is in progress. We shall be contacting you soon for further updates on the same.

Assuring you of our best services at all times.

Sincere Regards,
Team SARE Homes
Verified Support
Nov 18, 2015
SARE Homes Customer Care's response
Dear Kamatchi,

Greetings from Sare Homes!

We would like to inform you that our representative is already in touch with you. For further assistance kindly contact our CRM Team at[protected] with specific unit details.

We seek your understanding and appreciate your patience on this matter.

Sincere Regards,
Team SARE Homes
Verified Support
Nov 20, 2015
SARE Homes Customer Care's response
Dear Sir,
Greetings from Sare Homes!
We regret the inconvenience caused to you because of the delay and understand how frustrating it can be. You have trusted us to serve you best and it is our continuous endeavour to meet your expectations. We are looking into the specific cause for this delay, so that we can update you personally on the status. Kindly help us with your contact details so that we can assist you better.

Assuring you of our best services at all times.
Sincere Regards,
Team SARE Homes
Jan 16, 2017
Updated by Kamatchi devi
Please note this issue is not yet closed, SARE confirmed to handover the hose by Dec'16, now they again not progressing on the construction

Now its almost 3.5 years delay

Really pathetic

Not responding to calls and not stating the real status
Complaint comments 

Comments

I have also booked A Type Villa on Mar-12, I am going to send a notice through advocate..
They have handed over B Type Villas but not interested to work on A type, The pre EMI paid till date is 3 Lakhs..
Worst real estate developer I have seen...
Ramesh
You are right, I have seen Handover B type & C type were comparatively better
Thanks for the initiative, I would also like to Join you to file case against SARE, and if we could bring some more together it will be better
I have payed 90% of payment, My Pre EMI till date is 4.8L
I have asked for cancellation and money back, but no support or reply from SARE team
My email ID is [protected]@gmail.com for your communication
Sare team

I have shared the information "n" number of times to "[protected]@saregroup.com"
Is this some other team
Hi Kamatchi,

We can highlight this in twitter with the management team of sare and the people who are promoting this(Bollywood Actors) send tweets to @SAREHomes, @VineetRelia, @DavidEJWalker, @akshaykumar and @iamAmyJackson
Ramesh
That would be great idea
Dear Sare Homes team,

All the "A" type Villas are in the same condition, 75% work finished before one year and are on hold.

Requesting you to go through the construction update, it states the same for last 1 year(75% work completed in A type villas)

What you will do by getting the property details of individual, inform your management allot some workforce to complete the work and give it for possession, we have lost more than 4 to 5 lakhs in pre emi.
Sare team
Can you please let us know the Possession date, hope you understand that we are waiting for that

Regards
Kamatchi devi
Sare team
Please understand we expect a different answer
We want to know the date by when we can get the house
So let us know the possession date
Hi,

I have also Booked Type "C" Villa in Meadow Villa in 2012 Still no progress. It will be better to join as a group and File a Case against them. Let me know I am also interested in joining

Regards
M
SARE Team,

There is no progress in A Type villa...literally nothing happened for last one year, We are paying Rs.18000 every month as pre EMI...better check the facts before posting any statement, I am living 10 Kms away from the site and I know what is the progress and on which Villas the work is going on, If you don't know the date of possession don't reply for the messages and let the people know you never work with the plan to give the Villas for possession. How can you justify 2 years delay, You don't have fund(FDI Funded really?) or workforce, .
Just post the possession date, We have suffered a lot by booking a house with you.
Sare team

Can I know the meaning of below statement

"We would like to inform you that our representative is already in touch with you"

I am yet to get a call or email from your team

Regards
Kamatchi devi.P
Dear Kamatchi,

Greetings from SARE Homes!

We would like to inform you that our CRM representative Mr. Karthikai Kumaran from Chennai office will contact you shortly.

We seek your understanding and appreciate your patience on this matter.

Sincere Regards,
Team SARE Homes
Sare team

I got a reply from your team Karthikai kumaran, for an email I have sent 2 months before, that is Sep'15

Sorry I am really disappointed to see that the reply, it says the Scheduled Possession date is May'16
I really do not understand what is the meaning of Scheduled Possession date

Please note this is almost 3 years delay from what it was there in agreement May'13

Regards
Kamatchi devi.P
Sare team
Please let us know the current status, Meadow Villa - GST - Kolathur - A type

Regards
Kamatchi devi .P
No progress on A Type villas..sare homes look at what happened to Unitech for possession delay of 2 years the top bosses are in jail, do you want us to take legal action against you?
Dear Rameshram,

Greetings from SareHomes!

We understand your concern & regret the inconvenience. We would like to inform you that the construction of MeadowVille (A-type) is in full swing. We are focusing on completing the project.

We shall send you a separate communication with regards to your unit once we begin with the possession formalities.

For further assistance kindly contact our CRM Team at[protected] with specific unit details.

Assuring you of our best services at all times.

Sincere Regards,
Team SARE Homes
SARE Team,
see the below two mail which tells you that you just don't care about the customers.
What the hell is going on .
Do you think we are here to hear all these nonsense communications.
I have 10 communication mail like this from SARE and the possession date starts from Mar-2014, the actual possession date as per agreement is May-13.
I am proposing to you if you don't have money to build give it to me I can do.
3 Years delay, What the hell man?
Do you want as to pay the Pre EMIs for life long, We are not here to earn to pay pre EMI.
Just don't send any reply and I will visit the site on 6th Feb, If nothing is happening let me see how I can repeat the "UNITECH" thing to SARE.

Regards,
Suresh
Dear Sir,
Greetings from SARE Homes.
We would like to inform you that Proposed possession/handover for your villa A23 has been scheduled on 31 July, 2016 positively.
Further, Compensation will be calculated as per the terms of the Sale & Construction Agreement for the delayed period.
We regret for the inconvenience and discomfort in this regard.
Assuring you of our best services at all times.

Thanks & Regards

S.Jamuna

On 1 Dec 2015 12:11, "Karthikai Kumaran" wrote:

Dear Sir,

Greetings from SARE Homes.
We would like to inform you that possession/handover for your villa A23 has been scheduled on 31 May, 2016 positively.
Further, Compensation will be calculated as per the terms of the Sale & Construction Agreement for the delayed period.
We regret for the inconvenience and discomfort in this regard.
Assuring you of our best services at all times.

Thanks & Regards
Karthik
Now it is July-16, From last many years the story remains unchanged. We will give for possession in another 3 months...sick builder who doesn't have any target.
stereotype reply, Move from you seats, go to the site and see the progress made in last three years instead of replying to complaints...who is responsible for 3 years delay for handing over and why we need to pay pre emis for your inefficiency...
As customer care rep, You are replying from September-2015. One year over still not a stone moved in the site...If I am in your situation, will be really ashamed to type a reply

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