Sare Homes — SARE Meadowville Township Expandable Villa, GST, Chennai - C - Type - Delay by 2 Years

Address:	603204
Website:	www.saregroup.com/projects/gstchennai/meadowville

I will never recommend anyone to buy a property here.

Booking:
Booked a Villa in SARE Meadowville Township, GST, Chennai - "C-49" - Expandable Villa Type on July 2014 under an assurance that the handover would be on October 2014. House was built 75% by that time.

Delayed/No Handover:
Possession/Handover got postponed to 9 times till today. Current handover date is March 2017. After July 2014 till today no work has been done. If anybody want to challenge I have the video I took on July 2014 and can compare it with the current state. SARE never informs the delay unless you ask them.

Poor/dishonest responses from the staff and No transparency:
Every time I visit Chennai, I have to go to SARE office and meet Chennai Operations Head to get the progress. He always gives a date which is 3 months from that day of meeting. When I ask for a mail confirmation, he will say he is travelling to Delhi the next day and will send the mail next week but that next week will never come. None of the time they will tell what is the reason for the delay.

Ineffective CRM Team:
When you try to reach out to SARE customer care(a.k.a CRM Team), they will redirect us to the same Chennai head again.Even for this comment they will ask me to contact the customer care, upon which I would be redirected to Chennai Ops Head, he will tell the same old story. So this is like a loop where you wont get any answer.

Resource shortage at site:
People in the site are saying that SARE has very limited resources because of that they are not completing the tasks on time.

Note to CRM Team SARE:
If you are going to reply to this message, Kindly do not reply with your template message asking me to call your CRM Hotline number. Because you will eventually ask me to talk to Head of Chennai Operations and he is going to tell me it will take another 3 months.

KINDLY REPLY ME WITH A HONEST ANSWER FOR THE CAUSE OF DELAY and ACTUAL POSSESSION DATE.