[Resolved]  Sarf Trading — Samsung s6 completely dead after 3 months, seller refusing to get it serviced/replace

Address:Chennai, Tamil Nadu, 600007
Website:ebay.in

On 27-8-16, I bought samsung s6 via ebay.in from this ebay seller "Shabbeerhf1". The paisapay ID is [protected], the amount is Rs 35, 571/-. On 7-12-16, the mobile was completely dead all of sudden. I gave it to seller for servicing on 8-12-16. It's 26-12-16 and the seller is yet to see what's the actual problem is. When contacted he doesn't pick up my call nor answer my emails, everyday i have to personally visit him, just to hear that he will be contacting me soon, which he doesn't. In his shop not even a single time he spoke to me, i get to speak to his technicians only, who are rogues and are unethical in nature. When contacted to ebay.in on 19-12-16, they too are fading away, and their reply is also the same that they will contact me within 24 hrs, which they don't. Please take action against the above seller as well as ebay.in for doing fraudulent selling and cheating the customer. My preffered solution for this problem will be full refund of Rs 35, 571/- as i don't trust the seller as well as ebay.in, in this regard. Kindly do the needful. Thanks
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Aug 9, 2021
Complaint marked as Resolved 
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Dear Nicktom19,

Thanks for voicing your concern. Please be assured that we are working on your problem and we will get in touch with you at the earliest. For any further assistance, please write to us at ebayindia.[protected]@gmail.com

Thanks & Regards,
Team Ebay

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