Sarf Trading — unprofessional seller [ they must be thrown out of online selling platforms - fraud]

callsubir

from Delhi, Delhi

Address:	Jaipur, Rajasthan, 302017
Website:	www.ebay.com

Just beware of sarf trading - chennai.

Online portals like amazon; e-bay; snapdeal must check the authenticity of the seller.

I bought nexus 5x from ebay from this seller with 1yr seller warranty. Now before completion of 1 year this device stopped working. As desired over the phone and e-mail and mentioned on the invoice i sent the mobile by courier to their chennai address on 26 june, 2017.

After speaking several times to the e-bay associates (Roopa - salman - nirali - bhupesh - priyanka - awadh), i got an assurance from ms. Nirali that i would get my mobile shipped to me in working condition with an extended warranty by the seller - sarf trading on 20th july, 2017 and they would call me before doing the courier but alas nothing happened and they (Sarf trading - seller from chennai)... Are real fraud sellers and must be banned from selling any electronics goods.

I have been a regular online buyer from different portals and never shared such issues.

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Sarf Trading customer support has been notified about the posted complaint.

Jul 22, 2017

Updated by callsubir Also find enclosed the Online purchase details done almost approaching a Year back of Google - LG - Nexus 5X phone and the Invoice came along with the Handset by the SARF Trading - Chennai where they have clearly mentioned the Seller Warranty - for One Year (software and Hardware).

The Invoice is dated on 04th August, 2016 and I am updating up this consumer complaint on 22nd July, 2017.

Horrible...!!!