[Resolved]  Sargam Electronics — Have got faulty LED 32inch and not getting any response

Address:

New Delhi, Delhi

Hi Sir, I have purchased a Sansui LED 32'' on[protected] from Sargam Electronics Sec-1, Rohini, Delhi-110085, I was promised that this is the best product now a days, but after 10 days it stopped working and i lodge a complaint which took 8 days to resolve as Mother Board on LED was replaced, after 15 days again this issue came and they changed the Mother Board but now its 3rd time on[protected] that its been not working with the same reason that Mother Board should get changed, i requested the company to change my entire LED only as there is some big issue in this but no one is taking any action, 1 Engineer came one and said that you should take the LED TV to the Dealer only and they will change it, but when i went to them they said we cant do anything, its only company people who can do, now i am stuck as what to do??, no one is resolving the problem, i am very much harrassed and dissapointed with the service i have got from the Dealer as well as company, i need someone's help to resolve this matter as i am a salaried person, i took this LED TV on Loan. Parul Verma +91 [protected] My Customer ID:[protected] Complaint Number they gave me:[protected],[protected] Company Number:[protected] Person from Sargam Electronics: Deepak-+91 [protected]