[Resolved] Sargam Electronics — panasonic panasonic irresponsible and negligence in service of panasonic and mis-selling of sargam electronics | |||||
Panasonic — panasonic irresponsible and negligence in service of panasonic and question mark on quality of panasonic brand & misselling of sargam electronics Sub. : question mark on quality of panasonic brand And mis-selling of sargam electronics Ref. : purchased two panasonic window a/cs. This is to inform you about some discrepancies have been found in your service of panasonic - 1.in a very short period i. E., completion only 2 (Two) years from date of purchase - pcb & display board both are not working? 2. Gas is leaking each year inspite of blue coating in panasonic a/c, which puts a question mark on quality of panasonic product? 3. We are facing regular problem in panasonic acs since the date of purchase till date (Available all the evidences). It’s put a queston mark on quality of panasonic, a reputed brand. Rajesh arora-[protected]- west delhi I am suffering mental agony and harassment due to irresponsible and negligence in service of panasonic which could not be compensated in the terms of money, so look in to this matter seriously and replace all the faulty/defective pcb and display board by new (Ok) piece without any cost/charges at the earliest, otherwise matter will be forwarded to all concerned higher authorities including legal department also, which will affect the goodwill of panasonic, a reputed brand. Rajesh arora [protected] Was this information helpful? | |||||
Nov 27, 2018 Complaint marked as Resolved Sargam Electronics customer support has been notified about the posted complaint. Verified Support Oct 27, 2018 Sargam Electronics Customer Care's response Dear Mr.Arora.Greetings from Sargam India Electronics Pvt Ltd !! We would like to inform you that we have provided you Out of Warranty service couple of times with the approval of our top management as an exception, but now we unable to provide you the same because your Extended Warranty which you have purchased from Sargam had been finished on 26th of April’2017. However we can arrange visit at your place on chargeable basis if you provide your consent for the same. So please let us know your consent for Chargeable Visit by the Service Centre. Also we would like to inform you that as you are continuously facing issues with your AC which you have confirmed to us earlier, so with respect to that concern we further would like to offer depreciate value of Rs.5, 300/- (Per Unit) against your existing ACs. Please share your consent on this as well. Regards, Tanmay Gupta +91-[protected] | |||||
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Shop No-32, CSC No-5, DDA Market Sector 11, Rohini, Delhi, India - 110085
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