I was promised by Sargam sales team (On 29.2.2020) that the washing M/C (Invoice: SYS[protected] will cost me Rs ~ 33, 000 after getting cashback and return of any interest paid for the EMI. The key here is the point about EMI interest: I had raised the issue about the Net cost of the M/C to me= Total EMI - Cashback - (Interest on EMI)*. * This is where the discrepancy lies, I had insisted after seeing print of the charge slip that things do not appear to be the same in the verbal discussion/promise as in the printed charge slip, but I was repeatedly convinced by the sales team to have faith, and that I will get all the EMI interest back to my account, as this is what the deal is about. Now the machine has cost me Rs ~ 38, 000, as I have not received the EMI interest back. You need to refund the difference as I have made the deal for the discussed amount of Rs ~ 33, 000, & cannot bear the extra burden. Was this information helpful? |
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