Sargam Electronics — Wrong prouct information while demo & rude and pathetic language used when we told them issue

Address:

Ghaziabad, Uttar Pradesh

Indrapuram Plot No. MLU4 C/GH3 Vaibhav Khand Indra Puram Ghaziabad. Hi, I had purchased 2 AC's, 1 W/M and a TV from Sargam. When we were shown the demo of Sony android TV we were told that camera will be along with the Sony Android TV. He went on to the extent of explaining the features of Camera. We had asked him for the brouchre but he said it was not available. When the product was delivered Sony guy told us that the model doesn't have a camera with it. We were shocked to hear such a gross presentation of facts and feature set explained by the Sargam salesmen. Above all he was rude enough to tell me that do what ever you can. I asked him to put me on to his manager and he explained wrong things to his manager and never passed on the phone to his manager. Instead gave me another number and told me if you want you can talk at the other number. I being a common working guy have not been able to follow up but am still frusterated and how easy it is for them to fool around with the consumer. I hope there was a cool off period with the consumer goods as well so that we dont get cheated by the companies like sargam. And last but not the least Sargam doesn't even have a cutomer coplaint numbers on there website. The numbers published by them are for sales and product enquiry alone. Mr Nitin Sikka was the manager & Aman was the salesmen both good guys but the demo guy fooled us and neither of these two gentlemen are now picking our phone.