Asianet Digital Services — poor customer service | |||
Like to start a social networking site for reporting all the complains on Asianet services. Please have your comments posted here, if it is a good no, i will open forum. The service is gone poor to worse and their field support is no where near the standard. Having a connection at home, the renewal request was pending with them for days. The customer support lines mostly busy ,if connected never have a solution in terms of field support. As a matter of caution, dont let the support staff to visit you if there are only ladies home! Thei language is at some time, is so below standard, can be humiliating. They would not come to collect the renewal fee for less than an year, and would ask you to directly pay to their office. They can even doubt on the receipts given for the (already)subscribed months and demand you for the privious months. I am switching to other DTH services. Thanks, Thomas. Was this information helpful? | |||
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+91 80 8606 0665 [Corporate Customer Care]
2nd Floor, Leela Infopark, Technopark Campus, Trivandrum, Kerala, India - 695006
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