[Resolved]  Asianet Stb & Channels — Indiscriminate blanking out of channels

Address:

Ernakulam, Kerala

I have been conned by asianet!! A month ago purchased set top box and their one year subscription in advance and i was quite satisfied with the services. Yesterday all of a sudden channels like BBC, Star World, Star sports, Travel & Living, Good times, Sony (these are the ones ive noticed so far) have been blanked out with the message 'channel unsubscribed' contact asianet. On contacting their customer care (extremely poor at handling calls) they said they would refresh it and the channels would be back - nothing happened! On calling them up again another guy says that unless the plan is upgraded those channels will not be available. When i told them that these channels were available till the previous day he says it was done as a part of 'promotion'. No such 'promotion' was mentioned when they collected the money. Are we at the mercy of asianet and they will dictate which are the channels we should watch?? Shouldn't we have more competitors?