[Resolved]  Sathya Agencies — AC installation miscommn.

I am parameshwaran, [protected], I purchased AC on April 30th 2022 and i got the delievery on the same day, and i got the info saying AC will be installed on May 02 2022, i got a call from Crystal Air systems on May 02 2022(Monday) and said there are over load and we will install in the evening, I was waiting till evening and around 6pm called up and enquired, now they saying because of load we can't manage let me check the engineer and call back, i havent received any call from them, So i had a complaint to Sathya manager ([protected]), he said he is the manager, and saying Sunday they cant book and they will book only on working days, I have enquired with LG customer care, They are saying They work 24/7, i dont know where the communication gap, I need to know whether i want to continue with Sathya further or not, You may have so many good customers, may be i am not the good customer, please let me know your thought, really fed off with this, and this is second time, I have purchased refrigerator too from sathya.
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May 4, 2022
Complaint marked as Resolved 
Ac installation completed, thanks to Sathya
Verified Support
May 04, 2022
Sathya Agencies Customer Care's response
Dear Sir/Madam,

Greetings from Sathya.

We regret the inconvenience caused.

Please share your mobile no so that our customer care executive can contact you.

Assuring our best of services always,

With regards,

SATHYA CRM
Verified Support
May 04, 2022
Sathya Agencies Customer Care's response
Dear Customer.

Greetings from Sathya.

On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]
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