[Resolved] Sathya Agencies — Delivered Display Item instead of New Item

arulraj jeyarajmanoharan

Apr 20, 2022

Address:

Perambalur

I have purchased 55 inch UHD TV on 14th Apr 2022. they have sold displayed piece to me, even though i asked them deliver new piece

Displayed Piece serial number#0AKB3PBT104626Y. This is delivered.

Whereas in the Bill serial number is different#0AKB3PBT106041

So knowingly the customer is cheated by Sathya Agencies Perambalur

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Apr 22, 2022

Complaint marked as Resolved

Verified Support

Apr 21, 2022

Sathya Agencies Customer Care's response Dear Sir/Madam,

Greetings from Sathya.

We regret the inconvenience caused.

Please share your mobile no so that our customer care executive can contact you.

Assuring our best of services always,

With regards,

SATHYA CRM

Verified Support

Apr 22, 2022

Sathya Agencies Customer Care's response Dear Customer.

Greetings from Sathya.

On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]

Apr 22, 2022

Updated by arulraj jeyarajmanoharan Issue got resolved, another item delivered & installed