Sathya Agencies — Staff who have me false assurance to sale the product

Address:Puliyangudi

Sir, I have purchased An AC in Sathya showroom puliyangudi on Sunday 1.5.2022. But I visited the showroom for purchase on Friday. I was not informed that if I purchase then delivery will.be on next day only. So Sunday I purchased and delivery came only on Monday. The salesman with so much assurance told me that Tuesday that is today 3.5.22 service installation will.be happening. I twice confirmed him that service should be done today. He gave me false promise but now telling today is service centre leave. Extremely disappointed with the service of Sathya. For him it's a marketing point to sale a product for customer. But for me it is utterly a customer dis satisfaction. Terribly disappointed. I have purchased nearly 1.5 lakhs in 6 months at Sathya but never felt this much cheated. I'm even having an audio record of that salesman now telling me that he didn't know that Tuesday is leave on Sunday. Ignorance is not acceptable at all. Totally disappointed.
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Verified Support
May 04, 2022
Sathya Agencies Customer Care's response
Dear Sir/Madam,

Greetings from Sathya.

We regret the inconvenience caused.

Please share your mobile no so that our customer care executive can contact you.

Assuring our best of services always,

With regards,

SATHYA CRM
Verified Support
May 04, 2022
Sathya Agencies Customer Care's response
Dear Customer.

Greetings from Sathya.

On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]
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    Sathya Agencies Phone
    +91 46 1232 4985
    +91 46 1420 0985
    Sathya Agencies Address
    370, Palayamkottai Road, Tuticorin, Tamil Nadu, India - 628002
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