[Resolved]  Sathya Agencies — Symphony Air cooler repair after 2 days of purchase

Address:

Virudhunagar

I have purchased a symphony air cooler on 3rd may around 9 pm from sathya agencies madurai Road, Virudhanagar Branch. It was stopped working with some burning smell on 6th may morning after that it wasn't working. I raised complaint with sathya team on 6th may evening they said they've registered complaint, the symphony team will call and come for service. Till now I didn't received any call from service side no one came from service. As a layman customer we bought product worth of Rs 6100 from sathya due this bad climate. If the product fault is happening after a month o[censored]sage I will accept but this is happening after 2 days of purchase. I'm completely disappointed with the service of sathya agencies when I call the team for support one by one they were transferring my phone call to another person. Finally I spoke to one female staff she was rude nd not listening to customer queries. I need refund or product replacement immediately. Otherwise I'll post my worst customer experience to all the social media platform.

Thanks & Regards
Aathilakshmi