Sathya Agencies — To complaint about the not delivering the right product

Address:

Tamilnadu Puliyangudi

Dear Team,
Last Sunday, July 31, I went to the Sathya store and bought(paid full amount - did not get proper bill) a water geyser in the requested colour. The salesperson and manager told me they could arrange it the next day and the installation would take between two to three days.

The following -next day evening at around 7 PM, I received a call from a sales representative who informed me that my order had been received but that no one was available to deliver it right away & will be delivered the next day. I agreed.

And in the next day till 5PM no response from them and called ask the details & they said your product in on the way will delivery once received and there they Lying to the customer and have asked refund they said don't worry will delivery in 1hr some how received the product and the best part is not the color I have choose(liked one color and highlighted and mentioned should need that color only) and call next day 4PM no proper response from them I want solutions ASAP.