Sathya Agencies — Xiaomi TV repair issues

Address:M/s. KARTHIKA MATHAN 8248101501 #49, North Streetopp.Annai health Care Nannilam.,Tiruvarur,610105

I have purchased one XIOMI TV from Sathya agency through online bill number: 31230539 dated: 24 Dec 2022 Model: XIAOMI TV 5X 43 INCH 34845 C[protected] Rupees of 30, 989 thousand.. but last month before completion of one years it got not working, I have complained directly in kumbakonam branch also and customer care number also still not got any response and repaired, please do some needful for us
Address
M/s. KARTHIKA MATHAN [protected] #49, North Streetopp.Annai health Care Nannilam., Tiruvarur, 610105
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Verified Support
Feb 24, 2024
Sathya Agencies Customer Care's response
Dear Customer.

Greetings from Sathya.

On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]
Verified Support
Feb 29, 2024
Sathya Agencies Customer Care's response
Dear Customer.

Greetings from Sathya.

On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]
Complaint comments 

Comments

Dear Sir,

Greetings from Sathya.

We regret the inconvenience caused. We assure you that we will resolve your complaint positively.

Assuring our best of services always.

With regards,

SATHYA CRM
[protected]/[protected]
Mathan Ekambaram's [Complaint's author] reply, Jan 24, 2024
Please do some needful still no body response from sathya agency
Mathan Ekambaram's [Complaint's author] reply, Feb 1, 2024
We have got resolved our tv repair issue on 01/02/2024 Thank you for your support
Dear sathya agency thank you for your response, we got today replaced the TV from ur team, and we are fully satisfied, thats why we are keep buying products from Sathya agency in tamilnadu best service providers

Dear Customer.

Greetings from Sathya.

On receipt of your complaint, our CRM team had contacted and resolved your escalation. Kindly confirm the same by marking this complaint as "Resolved".

Looking forward to serve you always,

With regards,

SATHYA CRM
[protected]/[protected]
Mathan Ekambaram's [Complaint's author] reply, Feb 6, 2024
Resolved

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