[Resolved]  SBI Bank — SBI recovery agent calling illegally

Dear Sir,
My Name is Deepika Rajesh Solanki, holding a SBI credit card with Account NO. ending with ###############6194. I have pending dues with SBI credit card which I am going to clear by this week and I have informed this to SBI Bank.
My concern is that I have not given any Contact number of my Company's Employee as a secondary number for my SBI Account But the Recovery Agents of SBI are calling the employees of my Company in which I am currently working and Harassing them on calls using foul language.
This is totally a cross violation of privacy by calling any one and threatening anyone who are not at all linked with my cards / loans.
They are taking the numbers of any SBI customers they have in their Database which belong to my company and calling them 20-30 times in a day and telling them to contact me and asking to clear my dues which is an Illegal activity.
I request you to please inform the SBI Recovery team to remove the Contact number of my company's people which I have not provided at all and PLEASE call directly on my phone number : [protected] or my family's(Sister) contact number : [protected].
And after this if my Company colleagues are receiving calls for my SBI Credit Card Due then I need to take a legal action against the SBI Team.
Kindly look into this asap.
Thanks,
Deepika
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Nov 15, 2022
Complaint marked as Resolved 
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Oct 13, 2022
State Bank of India [SBI] Customer Care's response
Dear customer, we sincerely regret the inconvenience caused. We have taken a note of it & our representative will connect with you soon.
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