[Resolved]  Sbi Blue Chip Fund — Non Receipt of Redeemed Money

Address:

East Singhbhum, Jharkhand

With deep sense of frustration I wish to give below the plight which a poor man is facing 1. My father Mr Tribhuwan Nath Pandey bought SBI blue chip fund Folio No 705688 for Rs 10000 with joint holder of my mother Mrs Prabha Pandey. Unfortunately, my father expired last year. As we needed the money, I gave the Mutual Fund Certiifcate for redemption signed by Joint owner Mrs Prabha Pandey with bank account detail to CAMS service Centre, Jamshedpur about 3 months back. The redeemed money did not reach the account no given by Mrs Parbha Pandey. On checking with CAMS service centre, they said money could not be sent to your father account which was already closed as father was not alive. Then CAMS service centre personnel asked me to submit transmission request, KYC form and death certificate. which was submitted 2 months back. But again the CAMS service centre got information that transmission request rejected as mutual fund is already redemmed. I have been following up with CAMS service centre person on what is the process of getting the money, they are not able to explain. My request is to please give the redeemed money to my mother as we are poor family or guide us how to get out of the mess which happened due to not proper guidance of CAMS personnel who is your service partner. my mail Id is [protected]@tatasteel.com, phone [protected]