SBI Card — credit card overcharging | |
SBI Credit card charges more charges than purchases. for the month of February i have received 4029 Minimum due and my current outstanding showing 48058.00 but as per statement my usage was 2315/- and they have added charges of Rs 2498/-incl Fin charges on retail - 1033.03 P&L charge on Loan 87.57 late payment charges 950.00 IGST 18% - 426.00 i am having only 1 purchases which converted in to EMI that amount is 15737/- but they are showing 48058.00 they are charging late payment charges without sending credit card statement. i have called many times related with statement issue but still they are not sending any statement. i am mentally get harassed with SBI card call center because they don`t have proper information about charges added on my account as per my knowledge outstanding amount to be shown 15737/- which is converted in EMI. i dont know why they are showing that much 49179.05 outstanding. when i asked for full n final payment call centre guys said pay 48058.00. but why should i pay that much charges.if my usage is 15737/- this problem i am facing every month i am adding some images for your reference. Please advise on above. Was this information helpful? | |
State Bank of India [SBI] customer support has been notified about the posted complaint. | |
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