SBI Cards — credit card settlement

Such a worse Customer care company and that too there is a team called Customer services Head team. the complaint lodged was in February and no response from them until you initiate a mail yourself. Everytime they dont document mail and start afresh and call to Phone number which is obsolete form 2007 onwards. they dont update new number at all.

Worst is that they arent looking to help customer who is willing to close the account for no fault of mine, still harass them and give a settlement of 18000/- as one shot. i have clearly told them i have made multiple final settlement payments to their AUTHORIZED AGENTS still it is not updated yet again the wanted to harass me with one more heavy charge. 7500 for settlement and 9099 for CIBIL cleareance. See how pathetic SBI has become..

my request is to everyone is PLEASE PLEASE AVOID THIS BANK. When I ask for higher official details they go hide until you get frustrate and Initiate another mail.

painful.