[Resolved]  Sbi Cards & Payment Services Pvt. Ltd. — Cleared as per settlement letter but still receiving mails & dues shown (Not cleared) r

Address:Jammu, Jammu and Kashmir, 180015
Website:www.sbicard.com

Sir, my sbi card is xxxx4801, some dues were shown even myself did't open it from packing. & not used anywhere. So myself decided not to continue for same card. A settelment letter dated 25/8/2007 was recieved to pay 2567/- & there will be no dues in respect of me. Again a settelment letter dated 10/6/2008 was recieved by me with contents that on payment of rs.2000/- there will be no dues against me. I have paid rs. 1500/- vide reciept no.8959926 dt.25/8/2007 book no. 179199 and paid rs. 500/- vide reciept no. 11299802 dt 10/6/08 book no. 225997. As i was recieving due letters me contacted authorizd vendor m/s city enterprises (Mr. Kamal) he told me your dues are clear and advised to talk with senior officer at head office delhi mrs, niharika jaitley. I contacted her and she told me that your case is clear with no dues & informed me that there is some network problem in their system & it will be updated thereoff. But still they are showing me defaulter n effecting my credit score inspite of clearing all dues as per theirone time settelment letter. As such you are requested to help me to get rid of this problem created by sbi card authority.
Davinder singh, h. No. 464, sector-4, channi himmat jammu. 180015. Mobile no. [protected].
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Oct 3, 2016
Complaint marked as Resolved 
Un-Resolved till date
Oct 01, 2016
Updated by davinder65
Repeated calls were made with Niharika Jaitley, and every time system problem was informed and told everything is cleared against you .She further told that due to system problem you are getting letters for dues.
Oct 01, 2016
Updated by davinder65
As per one time settlement letter dated 10/6/2008, as mentioned above 1500+500= Rs. 2000/- stands paid.
Oct 01, 2016
Updated by davinder65
copy of reciept for Rs. 1500/- & Rs. 500/- and one time settlement letter for Rs.2000/- can be produced if required.
Oct 03, 2016
Updated by davinder65
not resolved till date
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