[Resolved] SBI — charging for the unused credit card
A
Aishwarya Chowta
from Bengaluru, Karnataka
After repetitive call torture of sbi guys to take the free credit card i agreed to take one. After that i didn't even use or activate that card for 2 months. Still the calls started coming saying the balance is due. So i created the amount and paid interest amount and never used the card. Now again they are calling me again and again saying there is a due amount of around 5000 to be paid. Why should i pay so much for not even using that card even once. To cancel the card it says account balance should be zero then only you can cancel the account. This is how sbi makes money? Initially irritate customers saying its a free card please take it and then simply charge for each and everything and then make money out of it? I do not want to pay a single penny. I want my card to be cancelled.
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Mar 30, 2019
Complaint marked as Resolved
State Bank of India [SBI] customer support has been notified about the posted complaint.
Verified Support
Feb 25, 2019
State Bank of India [SBI] Customer Care's response Dear Aishwarya Chowta, Apologies for the inconvenience caused. We would love to get in touch with you and address the issue, request you to please mail us your contact or card details at [protected]@sbicard.com mentioning reference number 122830 in your mail to enable us to address your concern on priority.
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