SBI Credit Card — Charged Financial charges for total amount after payment of 90% in time instead of balance 10%.

Website:www.sbicard.com

I am holding sbi elite credit card. I have spent Rs. 155681.4/-. My due date is 31.5.2022. I have paid Rs. 139881/- in time but I missed payment of Rs. 15800.4. The company has charged around Rs. 11, 771/- including GST as financial charges for total payment. They have to charge for my balance amount instead they charged for total amount where I have already paid 90% of due amount. The company is cheating directly. Kindly need action for cheating people like me.
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State Bank of India [SBI] customer support has been notified about the posted complaint.
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Hi Vijay, we regret the inconvenience. Kindly write to us at sbicard.com/email with a brief summary of your issue, and the reference number 943126.
vijay18141's [Complaint's author] reply, Jul 16, 2022
Already I have wrote so many mails no proper response from your end. I am waiting for reversal of financial charges.

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